Social Services Coordinator

Full Time, Permanent, In-Person

Princeton Community Housing (PCH) in Princeton, NJ is seeking an enthusiastic, full time Social Services Coordinator to join the dedicated teams at Princeton Community Village (PCV) and Griggs Farm (GF), two welcoming and well maintained family affordable rental communities located in Princeton, NJ. PCV and GF feature 264 and 70 affordable rental apartments respectively, along with a richly diverse resident population, many indoor and outdoor amenities for residents, and various activities and supportive programming.

PCH is a not-for-profit organization established in 1967 that develops and manages welcoming and quality affordable rental apartments in Princeton, NJ, and provides all residents with access to a wide array of supportive community resources. PCH staff persons are diverse, caring, and passionate about helping people, but are also enthusiastic about professional growth and maintaining a work/life balance. PCH is an excellent place to work if you want to help make a difference in people’s lives. PCH offers an excellent benefits package, including a competitive salary commensurate with credentials and experience.

Reporting to the Social Services Manager, the Coordinator works with the Social Services Manager, Property Managers and other PCH staff to help improve the quality of life for residents – the “PCH Difference” – by increasing residents’ access to services and by facilitating their participation in programs that enhance their physical, social, and mental well-being. The Coordinator assesses, counsels, recommends and/or resolves resident issues impacting resident’s personal life, health and well-being, and refers residents to suitable community services and resources as appropriate.

Essential Duties and Responsibilities:

• Provide general assistance and advocacy related to supportive and social services to all residents; provide up-to-date information and clarification regarding programs such as Medicare, Medicaid, entitlements, and formal supportive and social services.

• Develop and maintain partnerships with local, county and state resources to remain current regarding information and services available to address resident needs.

• Refer and link residents to supportive services available in and provided by trusted partners/resources in the general community. Such services may include, but are not limited to, case management, personal assistance, homemaker services, meals on-wheels, transportation, counseling, visiting nurse, preventive health screening/wellness training, and legal advocacy.

• Work cooperatively with residents and their families or case worker (as applicable) when planning social services support.

• Organize enrichment opportunities and activities for residents. Promote a positive social climate that fosters residents’ psychosocial well-being by developing, implementing, and monitoring educational, recreational, and therapeutic programs for resident participation.

• Develop a Resource Directory that includes a listing of state and/or local service providers.

• Empower residents to meet their own needs through education, training, and accessing services for themselves.

• Work collaboratively with Property Managers and Maintenance staff to ensure lease compliance, including issues of hoarding, housekeeping and safety. Document contact with residents, providers, and families. Work with the Property Managers to keep resident files current.

Qualifications

The Social Service Coordinator position requires an ability to work in a sometimes complex human service setting with a very diverse population. A combination of education and experience that results in knowledge of the human service system and experience working with persons with disabilities and the elderly is essential.

• Master’s Degree in Social Work (MSW), Gerontology, or related human services field is preferred. Bachelor’s Degree in Social Work, Psychology, Gerontology, Counseling, or related specialty and two or more years of experience in a social service delivery with an elderly and/or family population is required.

• Demonstrated working knowledge of supportive services and other resources in the area served by the project.

• Demonstrated ability to advocate, organize, problem-solve, and provide results for the residents served.

• Excellent interpersonal skills and ability to communicate effectively and caringly with a variety of people.

• Ability to work well independently, and collaboratively as part of a team.

• Proficiency in spoken and written English required; ability to communicate in Spanish desirable.

• Basic computer skills; proficiency in Word, Excel, Access, Outlook and other Microsoft Office applications; familiarity with AASC database and documentation software a plus.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Employee assistance program

• Flexible schedule

• Flexible spending account

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Retirement plan

• Vision insurance

Schedule:

• 8 hour shift

• Monday to Friday

Please submit a cover letter outlining your unique qualifications for the position and detailed resume to the attention of Edward Truscelli via email:  edward@pchhomes.org.  Please, no phone calls or office visits.